Privacy Policy

1.Introduction

NYC Capital Asia Inc. ("we," "us," or "our") respects the privacy of individuals who visit NYCA LABS websites, contact our company, or use our software products.

This Privacy Policy describes how personal information may be collected, used, stored, shared, and protected in connection with our services.

This policy covers NYCA LABS generally. Additional product-specific notices may apply to GRIDORA AUTOTRADER, FIXORA, COSTENLY, or RENEWLY.

2.Information We Collect

Support or billing inquiries may include contact details, message content, and information you choose to provide. Send only the information needed to respond.

Website infrastructure can receive technical information such as IP address, browser details and the page requested. Confirm production logging and retention before publication.

If paid services become available, transaction references, plan and billing information may be involved. Confirm the purchase channels, payment provider and its role before publication.

3.GRIDORA Wallet Information

GRIDORA is designed as non-custodial desktop trading software. Under its documented local-wallet design, app-wallet private keys are created and held on the user's device rather than by the Company.

Normal website use does not require a private key or recovery phrase. Users must not submit these secrets to customer support.

Interactions with blockchain networks and wallet providers may expose public wallet addresses, transactions, device information, or connection information to those independent services. Public blockchain records may remain permanently accessible.

4.Information in Other Products

FIXORA: If implemented and used, equipment records, model identifiers, incident photographs, maintenance history, and technician contact information may be processed to support equipment management.

COSTENLY: If implemented and used, business invoices, supplier data, product prices, purchasing records, and user-entered corrections may be processed to provide purchasing analysis.

RENEWLY: If implemented and used, subscription names, renewal dates, prices, reminders, and user-provided documents may be processed to organize recurring commitments.

For products still in development, these descriptions indicate possible service-related data categories, not confirmation that all listed collection or storage functions are currently operating.

Product-specific notices will explain actual data flows before the relevant features are made available.

5.How Information Is Used

Information sent to support or billing can be used to address the request. Where operationally applicable, data may be used for security, requested services, troubleshooting, legal obligations and disputes.

Analytics or marketing, if introduced, requires a documented purpose, disclosure and any required consent. A support request does not authorize access to your wallet keys or financial accounts.

6.Cookies and Analytics

The website can store a language preference in browser local storage. You can clear that preference in your browser.

Confirm the production cookie, analytics, consent and storage inventory, including any technologies introduced by hosting or third-party services, before publication.

7.Service Providers and Data Sharing

Independent services may participate in website hosting, support email, software distribution, wallet operations and blockchain execution. Their terms and privacy notices may apply.

The operator must confirm the identity and roles of providers, data sharing, disclosures required by law, and any advertising use before publication.

8.Data Retention

Retention periods can differ for website logs, support communications, purchases and product records. Confirm the production retention periods, deletion processes and exceptions before publication.

Public blockchain records may remain accessible independently of records maintained by the Company.

9.Data Security

Security measures do not eliminate risk. Protect your device, credentials and wallet recovery materials. Never email private keys, recovery phrases, passwords or complete payment-card details.

Confirm the safeguards and incident-response procedures that apply to each category of personal information before publication.

10.International Data Processing

International infrastructure or communications services may involve processing outside your country. Confirm the locations and applicable transfer safeguards before publication.

11.Your Privacy Rights

Depending on your location and applicable law, you may have rights to access, correct, delete, or obtain copies of personal information, to withdraw consent, or to object to certain processing activities.

Requests may be submitted to [email protected]. We may reasonably verify identity and apply lawful exceptions.

Deleting records held by our company does not erase public blockchain transactions or data independently held by third-party services.

12.Children's Privacy

Review product age eligibility and any requirements for processing information about children before publication. Send questions about possible collection of children’s information to support.

13.Changes to This Policy

We may update this Privacy Policy as products and data practices change.

We will post the current version and provide additional notice or obtain consent where required.